Privacy Policy

Last updated: 9 November 2026

CarsBD (BDCarz) ("CarsBD", "we") provides car importers and dealers in Bangladesh with a website for their stock, a private dealer portal, automatic listing creation from car photos sent on WhatsApp, and optional promotion on the BDCarz Facebook page. This policy explains what information we handle and why.

1. Information we collect

From dealers (our customers):

• Business details: business name, logo, address, phone numbers, email address, Facebook and YouTube links, year of establishment and BARVIDA membership number, as entered by the dealer.
• The WhatsApp number used to send car photos, and the messages and photos sent to the CarsBD agent number.
• Car information: photos, auction sheet images and the details read from them (make, model, year, mileage, grade and similar).
• Billing records: packages bought, credits used, order numbers and bKash transaction IDs. We never receive or store bKash PINs or card numbers; payments are processed by bKash.
• Website and posting preferences, including consent to post on the BDCarz Facebook page and the CarsBD marketplace.

From visitors to dealer websites:

• We do not ask visitors to create accounts. If a visitor contacts a dealer by phone or WhatsApp, that conversation is between the visitor and the dealer.
• The website stores small preferences in the visitor's own browser (for example light or dark mode, and which new cars were already seen). These are not used to track people across sites.
• Our hosting provider keeps standard server logs (such as IP address and pages requested) for security and troubleshooting.

2. How we use information

• To create and publish car listings on the dealer's website.
• To read car photos and auction sheets automatically and prepare listing details and marketing images.
• To run the dealer portal, including sign-in, stock reports and settings.
• To process payments and keep billing records.
• To send service messages on WhatsApp, such as listing confirmations and help replies.
• To post a dealer's cars on the BDCarz Facebook page, only when the dealer has turned on this option. Posts include the car photo and details, and the dealer's name and public contact details.
• To keep the service secure and fix problems.

We do not sell personal information, and we do not use it for advertising profiles.

3. Facebook

CarsBD uses the Facebook (Meta) platform to publish posts on the BDCarz Facebook page, which CarsBD owns. Posts are created only for dealers who have given consent in their settings. When a car is marked as sold, the post is updated to say so; when a dealer deletes a car, the related post is deleted. We do not collect personal information about Facebook users through this integration and do not read users' profiles, friends or messages.

4. Service providers

We use trusted providers to run the service. They process information only to provide their service to us:

• Meta (WhatsApp Business and Facebook) for messages and page posts
• Google (image analysis and Google Drive storage of car photos)
• Cloudinary for storing and resizing car images
• bKash for payments
• Our web and server hosting providers

5. Cookies

The dealer portal uses essential cookies only: an encrypted sign-in cookie, and cookies that remember the chosen language and colour mode. Dealer websites do not use advertising cookies.

6. How long we keep information

• Dealer and car information is kept while the dealer uses CarsBD. Deleted cars are removed from the website straight away and fully erased on request.
• Billing records are kept as long as needed for accounting and legal purposes.
• When a dealer closes their account, we delete or anonymise their information within 30 days, except billing records we must keep.

7. Security

Information is sent over HTTPS. Dealer portal access uses private links and encrypted sign-in cookies. Access tokens and passwords are stored in encrypted credential storage and are never shown in public pages or posts.

8. Your choices and rights

• Dealers can change their business details and consent settings at any time in the dealer portal.
• Anyone can ask us what information we hold about them, ask us to correct it, or ask us to delete it. See Data deletion.

9. Children

CarsBD is a business service for car dealers and is not intended for children under 18.

10. Changes

We may update this policy. The date at the top shows the latest version. Important changes will be shared with dealers on WhatsApp or in the dealer portal.

11. Contact

Email: [email protected]
WhatsApp: 01841284783